Rachel has over 15 years experience coaching senior people in job interview skills and has provided coaching to many eminent men and women from a diverse range of backgrounds, including medical consultants, lawyers, senior public servants, corporate executives, engineers and financial experts. She is also the author of nine books and has tertiary level qualifications in psychology, speech pathology, adult education and The Feldenkrais Method, which makes her uniquely qualified to give you all the help and advice you need to impress hiring managers and get the job!
Please could you give our readers a quick recap of how you came to be a job interview coach?
I became a coach because I kept seeing how many really good people were missing out on jobs they deserved because they didn’t know how to sell themselves in an interview. It wasn’t because they weren’t the best person for the job, but they weren’t the best person at selling themselves. I became indignant about this and it inspired me to become a job interview coach.
Do you have a success story that you’d like to share?
I once coached a doctor who who had been trying to become a consultant but had failed. It involved rigorous panel interviewing, in competition with many other doctors, for a tiny number of places. He had failed twice before he came to see me. He was clearly superb but held back on explaining how good he was. I coached him and he picked up all the ideas very quickly. He got the traineeship after that and he was commended for his performance at the interview. This wasn’t third time lucky, it was because he had coaching.
You’re the author of nine books – which was your favourite to write?
I actually have two favourites. One is my book on how to become a brilliant Master of Ceremonies. It’s already sold in over 80 countries worldwide. It’s aimed at amateur or beginning masters of ceremony, such as the people who are suddenly invited to be the emcee at a wedding or the work’s award night or their local school’s end of year function. They panic and suddenly realise they don’t know what to do. My book explains easily what is required of them so they can relax and be brilliant.
The second one is my new one: INFJ: What it’s like to be one. It’s about one of the 16 personality types on the Myers Briggs Type Indicator (MBTI). Because the type is so rare, (only 1% of the population is an INFJ), INFJs can feel like aliens in the world as out of every 100 people they meet, only one will be like them. I am also an INFJ and I like to mentor younger INFJs. Sometimes they find it difficult to cope and this book is to inspire them to overcome any difficulties that they have and to help them to know how to be successful and accepted in the world. I truly believe it will make a difference to the INFJs who buy the book. This year I have been awarded top writer status on Quora because of my INFJ contributions. Because the book is a self-reflection on my own life, it is partially autobiographical and therefore very challenging to write. But I keep getting clients who are INFJs who are so relieved that I am one too. That’s in the end why I wrote the book because they wanted to know more, not because I wanted to be the centre of attention.
Please could you give our readers a quick breakdown of why your company JobInterviews.info should be every candidate’s go-to resource…
Jobinterviews.info is important because it draws together increasing amounts of free information in tailor-made articles, blogs and videos. There are articles that are specific to particular interviews and specific to different professions, as I work mainly with professional people who are trying to advance their careers, rather than first-time job seekers. I also include answers to selective job interview questions. Details of our tele-classes are also included. People can participate in these from around the world online, our next one is on 18th September 2018.
The other unique part of the website is the availability of a job interview self-coaching guide: ‘Job interviews: How to sell yourself and help the panel pick you’. This enables people to get top quality guidance at dramatically less than the cost of individual coaching. I have had people who have won their jobs simply because they have followed the instructions in the guide.
I am going to develop my job interviews YouTube channel soon but my favourite video so far is below…
Please could you tell us more about your other company EI Institute and what it is looking to achieve…
The Emotional Intelligence Institute was set up because people want to know what emotional intelligence is and often it’s hard to find out the relevant information. There is a lot of misinformation about EI. I wanted to provide a credible source. I became accredited in emotional intelligence back in 2004 when I studied two different emotional intelligence models and assessments, including the MSCEIT: The Mayer-Salovey-Caruso-Emotional-Intelligence-Test, which I use with my clients. The Emotional Intelligence Institute includes myself as the Director and then other members of the Faculty. We have two professional speakers delivering important keynote speeches, workshops and coaching so that people can learn how to manage their own emotions and manage the emotions of others. It also includes the work of Professor Con Stough, the leading emotional intelligence researcher in Australia on emotional intelligence in children. My passion is to help people develop highly effective emotional self-management skills so they are not at the mercy of their emotions but can harness them to foster a happier calmer life, better relationships, and enhanced productivity.
Which project – business or pleasure – are you most proud of completing?
One of the most important things I’ve done is to keep people alive on a crisis line. I spent five years on one as a volunteer counsellor and will always remember the time I kept one particular gentleman alive. It’s not simply that I kept him alive but a whole family, community and entire workplace were saved from the dreadful tragedy of a suicide. I think that kind of work is as important as anything I have been paid for. I am essentially a people person, so making a difference to people is what matters to me.
What is your one piece of advice to a job seeker who is having trouble securing an interview, let alone a new job?
Investigate exactly what the employer is looking for and talk about that in your application – make it specific to them. If they have asked for a skill in their essential criteria talk about how you will be able to provide that skill in the future.
What was your dream job as a child?
My dream job was initially to be a policewoman and then to be a farmer, and finally to be a psychologist! The first two would have been disastrous! I knew that I wanted to work with people and I ended up initially studying speech therapy. Later on, I went and graduated in psychology, then adult education, then The Feldenkrais Method – which helps people to be able to move more efficiently.
What’s your proudest working accomplishment?
This may sound odd, but it was having the courage to walk away from a tenured position, at the top of my profession, and set up my own business. I have never looked back. I run my own business by my own high ethical standards, according to my values which include kindness, compassion and generosity. It took a lot of courage and a lot of people opposed me saying that I was mad, but when I look back now I’m pleased that I did it.
Please could you give us a fun fact not many of our readers would know…
I live in a bio-diversity hotspot in Western Australia and we have about 13,000 plants we can choose from that grow in that area – many of which don’t grow anywhere else. Also, the garden has been developed for wildlife and we now have 67 species of birds.
Is there anything else you’d like to mention?
At one stage I helped the teenagers at a nearby school develop a series of videos on emotional intelligence. The 15 year old who wrote the key script said afterwards she’d had no idea she could choose how she responded to her emotions until she made the video. Since then I have made a series of videos, audio-downloads and an e-book on ‘How to develop emotional resilience and manage your emotions’.
Finally, what is your life motto?
‘My job in life is to help people connect with their emotions, connect with each other and connect with nature’. Right now, that is exactly what I’m doing in an integrated way across my whole life.
Rachel Green is Director of both Job Interviews Australia and The Emotional Intelligence Institute. For more of her informative videos, click here. You can also follow her on Twitter or email her info@theEIinstitute.com